P.23 Human Capital Strategy

23 Human Capital Strategy We leverage our customer base of listed companies to promote dialogue with investors and encourage greater participation by individual investors. To achieve this, we prioritize the recruitment and development of talented personnel with deep understanding and expertise in the stock market. We are building an organization where diverse talent can thrive. Philosophy and Basic Policy on Human Capital We prioritize recruiting and developing personnel who possess product knowledge, deep stock market understanding, and the ability to identify customer needs. We actively hire diverse, talented individuals regardless of gender, age, nationality, or employment category. We provide a flexible environment through flextime, telework, and childcare/nursing care support systems. We clarify expected roles and evaluation criteria based on a role-grading system to encourage growth. Through professional training and fair evaluations, we foster talent retention and enhance organizational competitiveness. Securing Diverse Talent We focus on acquiring talent with expertise in existing services and the stock market to identify new customer needs. We are strengthening the recruitment of highly specialized personnel. We are also building a structure where diverse talent can integrate their knowledge through sales partnerships and expanded system development. We support flexible work styles for life stages like childcare and nursing care. Our return rate from maternity and childcare leave is 100%. We provide an environment where employees can build long-term careers regardless of gender. These efforts ensure organizational diversity and build a resilient management foundation. Current Issues (As-is) Given business expansion and AI/DX progress, securing and developing experts with deep capital market understanding and digital skills is a key challenge. We are recruiting and developing young talent and tech experts. We are also strengthening our organizational foundation by improving employee engagement. Medium- to Long-term Goals (To-be) We will continue to develop and expand our pipeline of young professionals and DX/AI talent while building an organization in which people with diverse backgrounds can perform to their full potential. We will also promote initiatives to strengthen employee engagement and financial literacy, positioning human capital as a source of competitive advantage and sustainable corporate value growth. Diversity Indicators